Software profile
Clearstream
Partially verifiedChurch communication software for SMS, email, keywords, phone numbers, QR codes and NFC connection journeys.
The short version
A fit worth testing against your real workflow.
Clearstream is worth considering when messaging is a real operational discipline rather than an occasional broadcast. Its value depends on contact consent, integration and message-volume planning.
Directory assessment
Clearstream is a messaging layer, not a replacement for a governed church people database. UK churches should verify UK number availability, message delivery, costs, consent, opt-out and PECR responsibilities before importing contacts.
Procurement verdict
What to investigate first
- Problem this profile addresses
- Churches that need intentional text-message journeys
- Material differentiator to test
- Mass SMS
- First risk or uncertainty
- Published pricing is US-oriented
Decision evidence
What is evidenced, and what still needs asking
This is an evidence summary, not a product score. It counts the state of the procurement fields below and keeps the broader listing status separate.
- 0 Confirmed
- 0 Independently evidenced
- 1 Supplier claim
- 19 Not confirmed
- 0 Possibly outdated
- Contact or pricing band
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Multi-site support
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Administrator limits
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Volunteer usability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Implementation complexity
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Technical administration
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK purchasing availability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- GBP pricing
- Supplier claimPublished USD starting priceSource: Clearstream pricing · checked 25 July 2026
- VAT treatment
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Gift Aid
- Not confirmedNot applicable to this product profileNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Multi-factor authentication
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Role-based permissions
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Audit logs
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Data-processing agreement
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Hosting and location
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- International transfers
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Export formats
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Migration assistance
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK support hours
- Not confirmedChat, email, phone and Zoom supportNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Contract and cancellation
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
Best suited to
- Churches that need intentional text-message journeys
- Teams keeping their system of record elsewhere
Evidence-backed strengths
- Credit-based pricing and 30-day trial are published
- Dedicated keywords and engagement tools
Limitations and questions
- Published pricing is US-oriented
- UK SMS compliance and availability are not confirmed
Confirmed core features
- Mass SMS
- Keywords and auto-responses
- QR codes
- NFC tags
- Engagement metrics
What does the supplier currently publish?
Pricing and trial
Clearstream publishes a 30-day trial and US-dollar plans based on outgoing-message credits, with email included.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Trial | Free for 30 days | 100 credits, one phone number and unlimited email on the US plan shown |
| Starter paid tier | $29/month | 1,250 credits and one phone number on the US plan shown |
| Growth tier | $49/month | 2,500 credits, two subaccounts and three phone numbers on the US plan shown |
| Higher-volume tiers | from $99/month | Credits, subaccounts and phone numbers scale by plan |
Free trial: Yes — 30 days; supplier says no contract or setup fee.
How many meaningful messages will the church actually send?
Cost follows outgoing messages
Clearstream’s published plans use outgoing-message credits while email is included. It also offers a thirty-day trial.
Model normal communications, event reminders and emergency messages. Confirm UK pricing and delivery before treating US-published credit allowances as a local quote.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile is based on Clearstream’s published pricing and product information, not an independent review score.
- Consent and system-of-record boundaries matter.
- Credit use should be modelled against real communication habits.
Supplier claims do not establish PECR or UK GDPR compliance for a particular church.
The questions a shortlist needs to answer
Clearstream FAQs
Does Clearstream have a free trial?
Yes. Clearstream advertises a 30-day trial with a stated credit allowance and one phone number on its US plan.
How is Clearstream priced?
The supplier publishes US-dollar plans based on outgoing-message credits, starting at $29/month in its US pricing view.
Can a UK church use Clearstream for SMS?
This profile does not confirm UK availability or compliance. Check number provision, delivery, costs, PECR and opt-out requirements directly.
Operations and support
- Data hosting
- Not confirmed
- GDPR information
- Not confirmed
- Integrations
- Planning Center
- Import and export
- Not confirmed
- Support
- Chat, email, phone and Zoom support
Research sources
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Clearstream pricing
Checked 25 July 2026 · Supports: Pricing, Credits, 30-day trial, Support - Clearstream overview
Checked 25 July 2026 · Supports: Messaging features, Planning Center integration