Software profile
GoodBox
Partially verifiedA UK charity fundraising platform for contactless donation devices, online giving and a data portal.
The short version
A fit worth testing against your real workflow.
GoodBox is best assessed as a contactless-fundraising implementation, not simply an online account. Its usefulness depends on whether device placement and donor experience justify the hardware and transaction cost.
Directory assessment
GoodBox is a UK fundraising technology option rather than church management software. It may suit a church with visitor, event or building-based giving needs, but the decision should include device cost, placement, connectivity, transaction fees and the finance team’s reconciliation process.
Procurement verdict
What to investigate first
- Problem this profile addresses
- Churches needing physical contactless donation points
- Material differentiator to test
- Contactless donation devices
- First risk or uncertainty
- Detailed hardware price list is not public
Decision evidence
What is evidenced, and what still needs asking
This is an evidence summary, not a product score. It counts the state of the procurement fields below and keeps the broader listing status separate.
- 0 Confirmed
- 0 Independently evidenced
- 1 Supplier claim
- 19 Not confirmed
- 0 Possibly outdated
- Contact or pricing band
- Not confirmedNot confirmedSource: GoodBox privacy policy · checked 25 July 2026
- Multi-site support
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Administrator limits
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Volunteer usability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Implementation complexity
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Technical administration
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK purchasing availability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- GBP pricing
- Not confirmedPricing needs verificationNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- VAT treatment
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Gift Aid
- Supplier claimYesSource: GoodBox privacy policy · checked 25 July 2026
- Multi-factor authentication
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Role-based permissions
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Audit logs
- Not confirmedNot confirmedSource: GoodBox charity fundraising · checked 25 July 2026
- Data-processing agreement
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Hosting and location
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- International transfers
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Export formats
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Migration assistance
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK support hours
- Not confirmedSupport email published in the supplier privacy policyNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Contract and cancellation
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
Best suited to
- Churches needing physical contactless donation points
- Teams that want device supply and a fundraising-data portal
Evidence-backed strengths
- Published UK transaction fee
- Flexible device acquisition routes
Limitations and questions
- Detailed hardware price list is not public
- The supplier's privacy material establishes a Gift Aid-enabled data workflow, but not the exact declaration, claim and reconciliation process a church will use
Confirmed core features
- Contactless donation devices
- Online giving
- Gift Aid-enabled donation workflow
- Fundraising data portal
- Purchase, lease and hire options
What does the supplier currently publish?
Pricing and trial
GoodBox says signup is free and publishes a UK transaction fee of 1.59% plus 10p per donation. Devices can be purchased, leased or hired; the detailed hardware price list requires a request.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Account signup | Free | Supplier states signup is quick, easy and free |
| UK donation transactions | 1.59% + 10p | Published fee per donation |
| Devices | Request pricing | Purchase, lease and hire options are stated; detailed prices require the brochure |
Free trial: Not confirmed
Will a device earn its place in the building or at events?
Contactless giving in real spaces
GoodBox describes contactless devices, online giving and access to a data portal. Its pricing page states that devices can be purchased, leased or hired.
Ask for the hardware brochure, then run the treasurer through a test donation and report. Confirm whether the expected transaction fee, settlement timing and donor information will fit the church’s accounting and Gift Aid process.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on GoodBox’s official pricing and charity-fundraising pages.
- The device model and site conditions determine practical value.
- The stated transaction fee is only one part of total cost.
Supplier descriptions do not establish the suitability or return on investment of a device at a particular church.
The questions a shortlist needs to answer
GoodBox FAQs
What does GoodBox charge?
GoodBox publishes a UK transaction fee of 1.59% plus 10p per donation. Device prices are supplied through its pricing brochure.
Can a church lease or hire GoodBox devices?
Yes. GoodBox states that contactless devices can be purchased, leased or hired.
Does GoodBox support Gift Aid?
GoodBox's privacy policy describes Gift Aid-enabled donation processing for eligible donations. Ask GoodBox to demonstrate the declaration, claim and reporting flow required by the church before relying on it.
Operations and support
- Data hosting
- Not confirmed
- GDPR information
- GoodBox publishes a privacy policy describing its processing of charity and donor data, including Gift Aid data, and refers to applicable data-protection law. This is supplier information, not a compliance determination for a church.
- Integrations
- Not confirmed
- Import and export
- Not confirmed
- Support
- Support email published in the supplier privacy policy
Research sources
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- GoodBox pricing
Checked 25 July 2026 · Supports: Signup, Transaction fee, Device options, Data portal - GoodBox charity fundraising
Checked 25 July 2026 · Supports: Fundraising technology - GoodBox privacy policy
Checked 25 July 2026 · Supports: Gift Aid-enabled donation data processing, Supplier privacy information, Published support contact