Software profile
Beacon CRM
Partially verifiedA UK charity CRM for supporter and donor management, payments, preferences, reporting and operations.
The short version
A fit worth testing against your real workflow.
Beacon CRM is most compelling when a church’s real need is charity-grade supporter and donor relationship management. It should not be chosen merely because it is a CRM if the daily requirement is service planning, check-in or pastoral care.
Directory assessment
Beacon CRM is a charity CRM, not a church-specific management suite. It can be a strong option where donor, supporter and consent records are central, but churches should confirm whether it covers their groups, rotas, safeguarding and worship-planning requirements or needs companion tools.
Procurement verdict
What to investigate first
- Problem this profile addresses
- UK charity churches with a developed supporter or donor CRM need
- Material differentiator to test
- Supporter and donor CRM
- First risk or uncertainty
- Implementation is separate from subscription
Decision evidence
What is evidenced, and what still needs asking
This is an evidence summary, not a product score. It counts the state of the procurement fields below and keeps the broader listing status separate.
- 0 Confirmed
- 0 Independently evidenced
- 4 Supplier claim
- 16 Not confirmed
- 0 Possibly outdated
- Contact or pricing band
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Multi-site support
- Not confirmedNot confirmedSource: Beacon sub-processors · checked 25 July 2026
- Administrator limits
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Volunteer usability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Implementation complexity
- Not confirmedNot confirmedSource: Beacon pricing · checked 25 July 2026
- Technical administration
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK purchasing availability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- GBP pricing
- Supplier claimPublished GBP starting priceSource: Beacon pricing · checked 25 July 2026
- VAT treatment
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Gift Aid
- Supplier claimYesSource: Beacon CRM features · checked 25 July 2026
- Multi-factor authentication
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Role-based permissions
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Audit logs
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Data-processing agreement
- Not confirmedNot confirmedSource: Beacon terms and conditions · checked 25 July 2026
- Hosting and location
- Supplier claimBeacon states that its core data infrastructure is hosted in London. Its published sub-processor list names AWS in London for core storage and processing, with separate locations for some email and optional connected services; confirm the current list for a church's requirements.Source: Beacon CRM features · checked 25 July 2026
- International transfers
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Export formats
- Supplier claimHigh-volume data exports; Ultimate-plan data warehouse through Google BigQuery and API accessSource: Beacon CRM features · checked 25 July 2026
- Migration assistance
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK support hours
- Not confirmedUK-based support team; In-app chat and email; Training and webinarsNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Contract and cancellation
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
Best suited to
- UK charity churches with a developed supporter or donor CRM need
- Teams prepared to separate fundraising CRM from worship and pastoral workflows
Evidence-backed strengths
- Published GBP contact-band pricing and UK support
- Free trial and clear implementation-cost caveat
Limitations and questions
- Implementation is separate from subscription
- Church-specific workflows such as rotas and safeguarding are not confirmed
Confirmed core features
- Supporter and donor CRM
- Preferences and consents
- Payments with stated 0% platform fees
- Gift Aid
- Reporting
- Read-only users
- Training and webinars
What does the supplier currently publish?
Pricing and trial
Beacon publishes GBP monthly prices by contact and user allowance: Starter from £37, Standard from £127, Premium from £325, and Ultimate by quote. Annual billing is stated to save 10%; implementation is separate.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Starter | From £37/month | 500–2,000 contacts, three users |
| Standard | From £127/month | 2,500–50,000 contacts, ten users |
| Premium | From £325/month | 10,000–100,000 contacts, 100 users |
| Ultimate | Request a quote | 100,000+ contacts and bespoke scope |
Free trial: Yes — Beacon advertises a free trial; duration is not confirmed in this profile.
Does the contact model match the church’s actual relationship data?
A charity CRM with published UK pricing
Beacon publishes plans based on contact and user allowances, with UK support and a free trial. It says implementation is undertaken through certified partners and is not included in subscription pricing.
Use the trial with anonymised sample data, then scope implementation separately. Test consent, donor history, reporting and payment exports with the people who will own them, and identify the tools needed for ministry-specific tasks.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on Beacon’s official pricing and support information.
- The contact volume and implementation scope drive total cost.
- A charity CRM may complement rather than replace church-management tools.
Supplier claims do not confirm that Beacon covers every ministry, safeguarding or finance requirement of a church.
The questions a shortlist needs to answer
Beacon CRM FAQs
How much does Beacon CRM cost?
Published monthly prices start at £37 for Starter, £127 for Standard and £325 for Premium. Larger plans require a quote; implementation is separate.
Does Beacon offer a free trial?
Yes. Beacon advertises a free trial, but this profile does not confirm its current duration.
Does Beacon include implementation?
No. Beacon says implementation is provided through certified Implementation Partners and is not included in the subscription price.
Operations and support
- Data hosting
- Beacon states that its core data infrastructure is hosted in London. Its published sub-processor list names AWS in London for core storage and processing, with separate locations for some email and optional connected services; confirm the current list for a church's requirements.
- GDPR information
- Beacon publishes UK GDPR, Data Protection Act 2018 and PECR terms, a privacy policy, data-processing information and a sub-processor list. This is supplier information, not a compliance determination for a church.
- Integrations
- Xero, Mailchimp, Stripe, GoCardless, PayPal, Zapier, Documented API
- Import and export
- High-volume data exports, Ultimate-plan data warehouse through Google BigQuery and API access
- Support
- UK-based support team, In-app chat and email, Training and webinars
Research sources
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Beacon pricing
Checked 25 July 2026 · Supports: Pricing, Trial, Support, Implementation - Beacon CRM features
Checked 25 July 2026 · Supports: Gift Aid, Integrations, Data exports, API, London hosting statement - Beacon sub-processors
Checked 25 July 2026 · Supports: Core AWS London storage and processing, Optional integration processors and locations - Beacon terms and conditions
Checked 25 July 2026 · Supports: UK GDPR and Data Protection Act 2018 terms, Daily backups, Data-processing information - Beacon Data Warehouse guide
Checked 25 July 2026 · Supports: BigQuery data warehouse, API data access, Ultimate-plan availability
